Our Commitment to you about Privacy
Your privacy is important to
We understand that the
information you provide to us is personal and confidential.
Finance Allsorts complies with
the National privacy principles in the Privacy Act (1988), the Mortgage and Finance Industry Association of
Australia's code of practice, the code of Banking Practice and the credit provider provisions in the Privacy
Policy And Other Privacy Statements
information and how we maintain, use and disclose that information. It also provides some detail about your
privacy rights along with our general rights and obligations, and our policy in relation to the personal
information we keep. In this policy, reference to "we/us" means each member of Finance Allsorts including companies that are related to or owned by Finance Allsorts.
When you apply for a product or service,
you are likely to be asked to read and sign a document about privacy and requests for consent.
Those privacy consents specify in more detail how any information about you may be used and disclosed in
relation to your dealings with Finance Allsorts. When you apply for or use one of our products or
services, your consent to us collecting, maintaining, using and disclosing personal information about you and
provided by you or by another person in accordance with the privacy consent and this policy.
The Collection Of Your
When you apply for a product through
we will need to collect personal information from you. Personal information means any details or opinion
about you from which your identity is apparent or your identity can be uncovered. The reasons why we would
collect personal information about you are:
- To assess your financial and credit position
when you apply for a product or service from us.
- To ensure your security when visiting our website and to learn which areas of the
site are of most interest to you.
In both of these cases, we may use the
information we gather to provide targeted and value-added products and services to you, through direct
marketing. These direct marketing offers and promotions are designed to make your life easier, not harder. So if
you do not want to receive them, just let us know when we contact you.
We will always aim to collect your personal information directly
from you. If for some good reason, we are unable to do so, we may involve another organisation. For example,
we may need to request a credit report from a credit-reporting agency when you apply for a credit facility or
get tax information from your Accountant.
Disclosure of your information to another
At Finance Allsorts,
we want to provide our customers with the very best products and services. At times, we may partner with
another organisation to support the products and services we offer. As you will appreciate, in certain
circumstances we may be compelled by law to disclose your personal information to various authorities. For
instance, we may be required under the Financial Transaction Reports Act to disclose details of financial
transactions and we may also be compelled under tax laws to provide such information. This is to your
benefit, and helps us to provide the products and services you would expect from us.
Before we disclose any of your personal information to any other
organisation, we will take reasonable steps to ensure that the organisation has the same commitment as us to the
protection of your personal information; and that you have consented to us doing so. By consent, we mean approval
in writing, orally, or implied from your dealings with us.
It is important for us, and for you, that the information we
hold is accurate and up to date. In this, we rely on you to help us. We ask that you contact us whenever
there are any changes to your personal details, so that we can update our records.
The information we hold about you is yours to access and
correct, and as such we can provide you with general information such as your name, address, and contact
details quite easily.
More detailed information may not be easy for us to access, and
if necessary a small fee may be charged for the cost of retrieving and supplying the details you want. This
process may take up to 25 working days from your request. If you need to access your detailed information,
just write to us at the following address:
P O Box 28,
We take all reasonable steps to protect your personal
information from misuse, loss, unauthorised access, modification or exposure. We require all staff to maintain the
confidentiality of customer information. Access to information is restricted to employees whose job requires access
to the information. Access to our computer system is restricted through password
with new laws or codes of practice that may be developed and we may also change this policy to include any new
products or services we may provide from time to time.