Complaints and their resolution

- If you wish to lodge a complaint regarding any contact you have had with Finance Allsorts, please contact:

Allison Beswick - Customer complaints contact

Post:           PO Box 28, RINGWOOD EAST  VIC  3135  

Phone: 

1300 88 74 85 or 0403 821 024 

Fax: 

03 9724 9552 

Email: 

allison@financeallsorts.com.au 

Finance Allsorts has a disputes resolution process document which is available on request.

In addition, you may contact either of the following external parties for assistance with a complaint, if you are not satisfied with our response:

Mortgage & Finance Association of Australia (MFAA) - Member No:  4445

Post:     PO Box604, Neutral Bay  NSW  2089

Phone:

1300 554 817

Fax:

02 9967 3896

Email:

national@mfaa.com.au

Credit Ombudsman Service Limited (COSL) - Member No:  407338

Post:  Level 6, 50 Park St, SYDNEY  NSW 2000

Phone:

1300 78 08 08

Fax:

02 9267 3125

Email:

info@creditobudsman.com.au